Improving Health Care Facilities Term Paper Example | Topics and Well Written Essays - 1000 words

Improving Health Care Facilities - Term Paper Example I happened to visit a health care facility within our community where I observed that services did not reach the expected level. To begin with, the reception area was crowded since the queues moved so slowly. The fact that most patients required urgent attention triggered a feeling of inconveniences when one looked at the queues. In some cases, patients paid other people to queue on their behalf as they waited for their long-awaited turn to see a doctor. Later on when my turn came, I realized that the long queues were as a result of mismanagement and disorganization at the reception desk. The facility is still using manual filling and patient allocation system to the relevant doctors. This made the attendants at the reception look exhausted hence disinterested in what was happening. The communication channel in the facility can well be described as inefficient. The receptionist shouted the patient name when their turn came to be attended. Other than triggering noise making in the facility hallway, it caused confusion as everyone tried to enquire the owner of the name. In response to such situations, telecommunication application in this facility can best improve their services for instance, installation of microphone communicators. The communicator effectively ensures that the information passed by the reception attendant systematically flows to all hallways in the facility. Consequently, its application ensures organization at the reception since each individual hears their name from wherever they are without much struggle. In effort to reduce the queues, the health facility needs to appreciate the advancement of technology such as the use of computers. Other than reducing the workload at the reception, it organizes the facility’s data in such a manner that each patient’s data appears by the click of a button (Russell, 1927) . Moreover, most facilities now utilize the resources offered by the digital advancements hence offering better services to the respective clients (Julie, Miller & Horowitz, 2010). On the other hand, application of certain frameworks with the intent of improving the facility’s processes best achieves the improvement objective (Teicholz & Ikeda, 1995). However, focusing on the management of the Information Technology department (IT), the frameworks call for critical assessment first. As a recommendation, the management can start with adoption of technological advancement to increase the efficiency of their department’s services. At the outset, advocacy of installing surveillance systems by the management of the Information and Technology department greatly improves the facility’s processes. It simplifies yet improves the efficiency of supervision in the facility. This way, monitoring the employee’s activities becomes easier since it does not require personal presence. In addition, monitoring more than one sector at a go becomes possible when using screens in the IT department. Moreover, network connection done from the IT department would not only enhance the facility’s processes but also augment improvement of communication channels. Application of such network frameworks contributes towards better performance of the facility by simplifying process performances. In the patient monitoring section for instance, these networks monitor the patients performance continuously hence avoiding person to person contact between the patient and the nurse. Therefore, installing these networks means that the facility reduces p ersonal check-ups every now and then. Thus, personal attendance only becomes essential when the machine signals an emergency in